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Webinar - On Demand Replay

Building Team Performance by Design

Moving from individual brilliance to collective performance

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Key takeaways:

  • Team friction is not always a problem; it can signal untapped insight. When understood through the lens of evidence-based frameworks, team dynamics that can create tension can instead be harnessed to enhance performance.
  • High-performing teams don’t eliminate differences, they integrate them. Personality differences become valuable when teams understand and use those differences intentionally.
  • Collective intelligence depends on the conditions teams create. Talent and effort are rarely the issue; performance is improved when teams focus on building shared awareness, clearer expectations and better ways of working together.
  • The goal is productive friction, not harmony at all costs. When leaders help teams separate task conflict from relationship conflict, diverse perspectives lead to stronger decisions, better execution and less rework.

 

Featured speakers

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Rachael Stott

Director | WBL
An experienced Industrial Organisational Psychologist, with decades of experience Rachael combines deep theoretical understanding with practical application. She carefully balances challenging and supporting the teams she partners with to enhance organisational capabilities through the strategic selection and development of staff.
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Scott Ambridge

CEO | Enable New Zealand
Scott has extensive experience in the health and disability sectors, having held senior roles within Health New Zealand. He builds strong partnerships that drive strategy and has a leadership style that brings an organisation together to achieve success. Since joining in 2024, he has guided Enable through significant change, focusing on organisational performance and innovation to deliver better outcomes for disabled people.
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Verity Ratcliffe

Partner | WBL
Verity has broad experience and expertise in organisational development (individual, team and organisations), including assessment, leadership development, selection, coaching and facilitation. A registered organisational psychologist, she combines research evidence with an understanding of what works in practice for leaders in high-pressure environments.
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